COUNTY PAIR

ACE PECAN CO

900 MOASE AVENUE/PO. BOX 727/ELK GROVE VILLAGE/ILLINOIS 60067/312 364-3277

Dad told me,
“Joe, always give the customers a little more than they pay for.”

Dear Friend:

It was tough making a dollar back in the 1930’s. I was just a kid at the time, but I still remember how my dad did it.

He was in business for himself --- selling hot dogs at a nickel a piece off a pushcart to factory hands in our Italian-American “ethnic neighborhood” on Chicago’s northwest side.

But in the spare time he had left over in a 12-hour workday, he started a little sideline that turned into the family business.

He shelled bag after bag of walnuts and pecans on the kitchen table, late into the night. He bought the nuts, shelled them, and then sold then back for a profit.

He started making as much money from the nuts as from the hot dogs, and soon a friend encouraged him to go into the nut business full-time.

Well, here it is more than 50 years later, and I guess you might call Dad’s a “typical” American Success story. Dad’s little nut business has expanded from the kitchen table into three large plants --- one in Georgia --- that sell millions of dollars worth of top-quality nuts all over the United States.

I’ve often pondered about what made Dad successful, when so many others didn’t make it. I think it was his approach to doing business.

“Joe,” he used to tell me, “if you just keep giving the customers a little more than they pay for, they’ll keep coming back to you.”

That’s what Dad did, and I really believe that’s what made our business grow the way it did.

But it still took me a while to learn that lesson when I took over. Our first mail order efforts duplicated what other companies were doing --- using fancy tins and expensive packaging to sell our nuts.

One day the Controller came to me and said, “You know, we’re paying as such for the tins as we are for the nuts.”

I thought about it for a while, then decided to get rid of the fancy packaging. We would package the nuts in inexpensive cartons and plain tins, call them Bulk Packs, and give the customers more nuts for every dollar. That was a real turning point in the business.

That’s just one of the many ways our business has changed since those early years. But our commitment to giving our customers more than they pay

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for continues --- and it will as long as I and my kids are running the business. Here’s how we live up to it in 1983:

  • Our buyers travel the world over searching for the biggest, best, most perfect nuts we can find.
  • We contract for the best in advance --- before they’re even ready for harvest --- and before our competitors can snap them up.
  • We select them, grade them, shell them, pick them over by hand, roast them carefully, and choose only the biggest, best, “Premium Grade” hand-selected nut meats for our mail order business.
  • (Because the supply of this top grade of nuts is so limited, we don’t have enough to sell them through retail stores. So we save all the very best nuts to sell you direct-by-mail.)
  • We package them for delivery to you in our unique “Shell Pack,” which sucks out all the air and keeps the nuts as safe and fresh as when they leave our plant.
  • We sell them to people like you --- by mail --- at prices well below what you’d expect to pay for this premium grade. We offer very fancy nuts at very “un-fancy” prices.
  • We give you all the value we can, and it’s always more than you pay for, in the hopes you’ll buy from us again and again.

And to ensure that we live up to all this (and to our family tradition), we put ourselves on the spot with this triple guarantee:

FRESHNESS GUARANTEE. We guarantee our nuts to be the freshest you can buy. Our exclusive vacuum “Shell Pack” keeps them as fresh as if they were in their own shells.

SAFE DELIVERY GUARANTEE. We guarantee safe delivery to you. You don’t have to worry about squashed packages or broken nuts. Again, the unique “Shell Pack” protects your nuts.

TOTAL SATISFACTION GUARANTEE. We guarantee your satisfaction when you buy our nuts --- no matter what. If for any reason you should ever be displeased, simply return the unused nuts to us for replacement or an immediate full cash refund.

Some Of Our Nuts Are So Big, It Takes a Couple Of Bites To Eat Them.

Have you ever watched nuts being graded? It’s interesting.

Ours are graded by a screening process. Between the beginning and end of the grading line are screens with twelve different size holes for the nuts to fall through. As the nuts move along, they drop through, into the appropriate bin for their size.

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As I mentioned before, the nuts we sell by mail are the largest sizes only --- they can only fall through the biggest holes. “Premium Grade” is the official term for nutmeats this big, and they just don’t come any bigger.

In fact, some of our nuts are so big, you cannot politely eat them in one bite.

That’s especially true of our cashews. I call them our “two-bite Cashews” because they’re about twice as big as a regular cashew.

But it’s also true of our luscious and our crunchy Brazil nuts.

We sell most types of premium-quality nuts, your choice of either salted or unsalted, including…

  • Brazil nuts from (of course) Brazil. We’ve removed the super-hard shell and bring you just the mammoth delicious kernel.
  • Cashews from Africa, India and Brazil. Did you know that a single cashew nut grows at the base of a cashew apple (which doesn’t look like an apple, it looks like a pear)? You get just one nut per cashew apple because it’s the seed for the next crop. (They’re shelled by hand for us in India.)
  • Pecans from our own United States. Is there anything better than the fresh, sweet meat of a giant pecan? (Or any prettier nut to decorate some fresh-baked brownies?)
  • Filberts from Turkey. A little-known nut with a distinctive flavor many nut-lovers enjoy.
  • Pistachios from Turkey and California. Half the fun of a pistachio is shelling it yourself (the other half is its delicious taste).
  • Macadamia nuts from Hawaii. So rich you think you’re eating candy.

And there’s a lot more still. I hope you’ll examine the enclosed brochure to find the hand-selected nut meats and fruit-nut blends you prefer.

No matter which products you choose, you can be absolutely sure they’re fresh, because the nuts are immediately refrigerated after harvesting and rushed to our packing plants for sorting, shelling, grading and roasting. Some are lightly salted, others left unsalted, but all are quickly packed and sealed for guaranteed-fresh delivery to you.

Once you’ve decided which you want, you can either order by mail, using the enclosed order form, or by phone by calling our toll-free number. Simply call 1-800-323-9754 and order our COUNTY FAIR Premium Grade nut meats of your choice.

To make it easy for you to order direct, we’re pleased to offer you a choice of major credit cards --- MasterCard, Visa, American Express, and Diner’s Club --- or, if you prefer, send us a check or money order.

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We’ll rush your order to you quickly (please allow additional time for Hawaii, Alaska, Canada, APO and FPO deliveries) so you can begin enjoying the nuts right away.

Of course, for special occasions and holidays, I probably don’t even have to tell you what an excellent gift these make. An especially nice present is our Deluxe Mix Nut Tin which contains the best of everything we make. It’s a real bargain at only $10.95.

If you are giving our nuts as a gift, just let us know and we’ll be happy to enclose a handwritten gift card with your own personal message.

But whichever you’re considering ---nuts for yourself or a gift for someone else --- I hope you’ve decided to see for yourself that we give our customers a little more than they pay for.

However, if you’re still not sure, let me make a suggestion. Order the nuts you think you’d enjoy most. Taste-test them yourself, in your own home. If you’re not completely delighted, simply take advantage of our money-back guarantee and ask for a refund. There’s absolutely no risk at all --- except that you’re likely to become “addicted” to our nuts and keep coming back for more.

Because once you taste our nuts, I’m confident you’ll agree that we are giving you the best nuts that can be found anywhere --- at very reasonable prices.

And to make our offer even more appealing, I’ll throw in a free gift when you try our nuts. Send in your order and I’ll send you a free Taster Box of our giant “two-bite cashews.” It’s another small way for us to give you a little more than you pay for.

So please order now and see for yourself. You won’t be disappointed. (That’s our fourth guarantee.)

Sincerely,
Joseph C. Graziano, Sr.
President

P.S.

Dad’s still alive and well, and down here every day making sure I do my job right. He told me to tell you that if you ever have any problems, to let him know. He’ll make sure you’re satisfied!

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